Delivery Information

STANDARD DELIVERY

Our standard shipping fee is calculated based on originating address from Wolfsburg, Germany. Standard Delivery Within Germany takes 2-3 Days after the shipment. Complete delivery is depend on DPD/DHL services

*For all other locations outside of Germany, delivery may take 5-7 days depending on your location.

FREE SHIPPING ON ORDER OVER €40*

Automatically applied to your shopping cart during checkout.

Orders placed before weekend we will deliver your order on the  Weekend for near and around Munich .

All items will be shipped to the all location in Germany & qualify for “standard” shipping. We believe in providing the best products at the best prices and that includes shipping costs. Select any item(s) and you will get free shipping to all locations in Germany.

Shipping method

We use DPD, DHL, HERMES and affiliates for delivering your goods. More details shall be available in your track and trace email and respective courier service providers

Cooling-off period

We do our best to deliver your order satisfactorily at your place. However, if you wish to return any products, that can be done as per the German regulations without providing any reason. Food product/products can be returned within 7 days of purchase and with in 14 days in case of non-food products, including items bought from the sale catalog. The return period begins from the day you receive or someone else receives it on your behalf.

We don’t accept any return after the above mentioned cooling-off period (7 days for Food products and 14 days for non-Food products).

Return Procedure

In case, you are not happy with any products, we’ll be happy to take them back and provide you refund in your kitchen korb account. Please follow the following steps to effectively process your return.

If you experience any problems with a delivery, please contact us using the contact details that we publish on our website. If our delivery service the provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the relevant time limit, we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery even where the initial delivery was free of charge. An indicative list of the situations where a failure to deliver will be your fault is set out below:

(a) You provided the wrong address for delivery

(b) There is a mistake in the address for delivery that was provided

(c) The address for delivery is not reasonably accessible

(d) The address for delivery cannot safely be accessed

(e) If in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery

(f) If in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.